Last Updated: June 2025
Effective Date: June 1, 2025
1. Introduction
Penny’s Quest (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data of parents and children (“you,” “your”). This policy explains what information we collect, why we collect it, and how we use and share it.
2. Information We Collect
a. Personal Data You Provide
Contact Information: Name, email address, billing address (when you purchase)
Account Details: Username, password (if you create an account)
Support Requests: Any messages you send us via email or contact form
b. Automatically Collected Data
Usage Data: Pages visited, time spent, clicks
Device & Technical Data: IP address, browser type, device identifiers, operating system
Cookies & Tracking: We use cookies and similar technologies to improve your experience. See our Cookie Policy for full details.
3. How We Use Your Data
Deliver Products: Send eBooks, audiobooks, planners, and support materials
Communicate: Order confirmations, updates, newsletters, marketing (only if you opt in)
Improve Our Service: Analyze trends, optimize site performance, troubleshoot errors
Protect & Secure: Fraud prevention, compliance with legal obligations
4. Legal Bases for Processing (GDPR)
Performance of Contract: Fulfilling your orders
Consent: When you opt in to newsletters or marketing
Legitimate Interests: Improving services, preventing fraud
Legal Obligations: Compliance with applicable laws
5. Data Sharing & Disclosure
Service Providers: Payment processors (Stripe), email platforms (Mailchimp), hosting (AWS), analytics (Google Analytics)
Legal Requirements: If required by law or to respond to lawful requestsBusiness Transfers: If we merge, are acquired, or sell assets, your data may be transferred
6. Data Retention
We keep your personal data as long as necessary to provide our services, comply with legal obligations, and resolve disputes generally up to 7 years for billing records).
7. International Transfers
Our servers and third-party providers may be located outside your country.
By using our services, you consent to cross-border transfers under applicable safeguards (e.g. Standard Contractual Clauses).
8. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data
Object to or restrict processing
Data portability
Withdraw consent (where used)
Lodge a complaint with your local data protection authority
To exercise any right, contact us at contact@pennysquest.com.
9. Security
We implement industry-standard measures (encryption, access controls) to protect your data but cannot guarantee absolute security. Notify us immediately of any suspected breach.
10. Children’s Privacy
Our site and products are designed for children aged 6+. We do not knowingly collect personal data directly from kids under 13 without parental consent. Parents control all data for child accounts.
11. Changes to This Policy
We may update this policy occasionally. We’ll notify you of significant changes via email or site banner.
12. Contact Us 
If you have questions or concerns, please email contact@pennysquest.com